-
QUALITY
DEFINED
-
EVOLUTION
OF THE QUALITY FUNCTION
-
IMPORTANCE
OF CROSS-FUNCTIONAL COOPERATION- THE PROCESS APPROACH
-
COST
OF QUALITY, EXERCISES
-
SEVEN
TOOLS OF QUALITY, EXERCISES
-
CORRELATION
ANALYSIS, EXERCISE
-
HOME
WORK
-
TERMINOLOGIES
IN SIX SIGMA
-
DPU
& DPMO, EXERCISES
-
SIX
SIGMA HISTORY & CONCEPTS
-
SIX
SIGMA - PRINCIPLES & KEY THEMES
-
USE
OF SPC IN SIX SIGMA, CP , CPK , EXERCISES HOME WORK
-
VOICE
OF CUSTOMER, CASE - STUDY
-
DISCIPLINE
PROBLEM SOLVING, CASE - STUDY
-
DMAIC
METHODOLOGY, CASE - STUDY
-
FAILURE
MODE & EFFECT ANALYSIS (FMEA), CASE - STUDY
-
EXAMINATION
(90 MINUTES DURATION)
